All-in-One
CRM & WhatsApp Platform
Capture leads, automate WhatsApp conversations, manage customers, and grow your business from one powerful dashboard.
Trusted by Growing Businesses Across India
2,500+
Active Businesses
5M+
Messages Sent
98%
Open Rate
15K+
Leads Daily
Two Powerful Products.
One Platform.
Unidesk combines the power of a modern CRM with official WhatsApp & Instagram business automation.
UniCRM
Smart lead management system designed specifically for high-velocity sales teams.
- Lead tracking & Contact Database
- Visual Sales Pipeline
- Task & Follow-up reminders
- Team collaboration & assignments
UniChat
Automate WhatsApp & Instagram conversations at scale with Official Business APIs.
- WhatsApp Business API
- Instagram DM Management
- Unified Team Inbox
- Smart Chatbots & Automation
- Broadcast Campaigns
Powerful Tools to Grow Your Business
Everything you need to capture, nurture, and close deals efficiently.
Lead Capture & Management
Capture and organize leads from your website, WhatsApp, and connected integrations seamlessly.
- Auto-import from Facebook, Google Ads
- Duplicate detection & merging
- Custom fields & tags
WhatsApp Automation
Send automated messages, out-of-office replies, reminders, and structured follow-ups.
- Welcome messages & quick replies
- Scheduled drip campaigns
- Smart chatbot flows
Broadcast Campaigns
Run promotional and transactional marketing campaigns directly on WhatsApp.
- Send to thousands instantly
- Rich media: images, videos, PDFs
- Audience segmentation
Shared Team Inbox
Multiple agents handle WhatsApp from one dashboard. No more missed messages.
- Multi-agent access
- Conversation assignment
- Internal notes & mentions
Smart Analytics
Track campaign performance, agent productivity, and sales metrics.
- Read rates & click tracking
- Revenue forecasting
- Custom dashboards
Visual Sales Pipeline
Drag-and-drop deals through custom stages. Never lose track of opportunities.
- Kanban board view
- Deal value tracking
- Win/loss probability
Instagram DM Integration
Manage Instagram Direct Messages alongside WhatsApp. Respond to story mentions, handle customer inquiries, and convert followers into customers—all from one inbox.
Native Integrations
Connect with Shopify, WooCommerce, Razorpay, and more.
- E-commerce order sync
- Payment gateway alerts
- Google Sheets import
Connect with Your Favorite Tools
Shopify
Send automated order notifications and tracking via WhatsApp.
WooCommerce
Sync customers and orders automatically into your CRM.
Razorpay
Automate payment confirmations and reminder links.
Google Sheets
Sync leads natively directly from your spreadsheets.
How It Works
Set up your complete sales automation in just 3 simple steps
Connect Your Channels
Link your WhatsApp Business API, website forms, Instagram, and e-commerce platforms in minutes.
Automate & Engage
Set up chatbots, automated welcome messages, drip campaigns, and broadcast promotions.
Track & Convert
Monitor your pipeline, track team performance, analyze campaign ROI, and close more deals.
Simple Pricing for Growing Businesses
Transparent plans designed to scale with your sales team.
Starter
Best for small teams starting out.
- CRM access
- 1 WhatsApp number
- 2 team members
- Lead management
- Basic automation
Growth
For scaling businesses needing more power.
- Everything in Starter
- 5 team members
- Broadcast campaigns
- Advanced automation
- Integrations (Shopify, Woo)
Enterprise
Custom solutions for large volumes.
- Unlimited team members
- Multiple WhatsApp numbers
- API access
- Priority support
- Custom automation
* WhatsApp conversation charges apply separately based on Meta's official pricing.
Loved by businesses across India
See how Unidesk is helping companies close more deals and grow faster
"Unidesk transformed our sales process. WhatsApp automation alone increased our conversion rate by 45%. Best investment we made this year!"
Priya Sharma
Founder, Aura Retail
"Finally, a CRM that integrates WhatsApp perfectly. Our team can now handle 3x more customer conversations without hiring additional staff."
Rahul Mehta
Director, PropConnect
"The broadcast feature is a game-changer! We reach 10,000+ customers instantly via WhatsApp with personalized offers. ROI is incredible."
Sneha Kapoor
CEO, StyleHub Fashion
Let's talk about growing your business
Schedule a personalized demo or get answers from our experts. We're here to help you succeed.
Book a Live Demo
See Unidesk in action with a personalized walkthrough
Get in Touch
Have questions? Our team is ready to help you set up.
Email Us
support@unidesk.inCall or WhatsApp
+91 9625878600Start Automating Your Sales Today
Join hundreds of growing businesses unifying their sales and communication on Unidesk.